Certificate in Principles of Business Administration (VRQ) Level 2 NCFE

Class format and activities

You will participate in group activities and work independently. In order to ensure that you make the best possible progress on your course, you will have regular feedback from your tutor, in a constructive and supportive environment.

Learning Outcomes

• 01: Develop the knowledge of a range of administrative support tasks (e.g. making travel arrangements and organising meetings).
• 02: Understand how to prepare and distribute business documents and identify how information is managed in organisations
• 03: Understand the requirements of written and verbal business communication
• 04: Acquire and understand organisational structures and the differences between the private, public and voluntary sectors.
• 05: Understand the principles of effective team working
• 06: Gain an understanding of storing, retrieving and archiving information.
• 07: Undertsand customer service delivery and the relationship between customer service and brand

Qualification Outcomes

Certificate in Principles of Business Administration (VRQ) [NCFE]
https://find-a-qualification.services.ofqual.gov.uk/qualifications/60170712

Course entry requirements

You will need to be a fluent English speaker (i.e. have spoken and written skills at Level 1 or above). You will be required to undertake an assessment before enrolling on the course.

What you need to know before you enrol

Excellent attendance (100%) is a requirement for this course. You are also required to study between lessons.

What to bring to class

You will need a pen, paper and a calculator.

What you can do next

You may be able to progress onto the Level 3 Certificate in Business Administration.